Made to Order Service Policy

Made to Order Service Information

  • Customer has to make full payment for the custom-made items upon order confirmation
  • The order details cannot be altered, amended, nor cancelled once confirmed. The deposit paid is non-refundable, and cannot be exchanged for other items nor gift coupons
  • The size specifications of the custom-made item is provided and confirmed by customer
  • We shall not be held any responsibility for the costs, expenses or losses (including consequential loss), directly or indirectly caused by the delay arrival of the items
  • Custom-made item does not offer amendment service, and the item is not exchangeable and non-refundable
  • In case of inconsistency in T&C content, the English version shall prevail.
  • We reserves the right for final decision on any disputes
Email us at for assistance.



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